COVID-19 Update: Re-Opening of Affinity Devon

Following the Prime Minister’s announcement, Affinity Devon are working towards helping more stores open their doors from the 15th June. To help us get through this first stage, we are asking all visitors and staff members to please be mindful while visiting/working at our Centre, and adhere to the guidelines implemented.

Aside from our existing cleaning and social distancing routines, a number of additional measures will be introduced to keep all visiting and working in the centre as safe as possible.

Below are details of the some of the changes we have made and how we are asking you as our customers to help.

Shopping at our Centre

Opening hours will be from 10am – 6pm Monday – Saturday and 10am – 4pm Sundays. Please note that this may be subject to change.

At the Centre, we have implemented a one way system at the entrance/exit with floor markers, hand sanitiser stations and information posters. We kindly ask all visitors and staff to please follow these simple guidelines and use the hand sanitiser stations provided around the centre to practice good hygiene.

If possible, we also ask for face coverings to be worn during your time shopping with us. We ask you to dispose of these as required. There is a bin available as you exit the centre.

Stores

During this first phase, you may find that some stores are not open immediately or trading to the centres new opening hours. If you are making a special visit for a particular retailer, please contact that store ahead of your visit to avoid disappointment. You can find all store contact details HERE.

Each store will be operating their own social distancing measures which will include limiting the number of people inside each unit. If you arrive and a store is full, please queue outside the store on the markers provided to help us maintain social distancing. To further maintain social distancing, we may have to restrict the length of the queues. Please be patient if this happens as all measures are for the safety of all in the centre.

Children’s Rides and Seating Areas

To coincide with Government guidelines, all children’s rides have been removed from the centre until further notice. The seating around the mall has also been removed to discourage groups gathering.

Public Toilets

We have a limited number of public toilets available. These are deep cleaned daily and checked regularly throughout the day. You will find that alternate sinks and cubicles will remain out of order to encourage social distancing. Please utilise these where appropriate and respect the social distancing measures put in place.

Your shopping experience with us will be different than before and is likely to remain this way for a period of time. As we move through this phase, we will listen to feedback and adjust our measures where appropriate, whilst working to the Government’s guidelines. Please remain patient with our staff and our teams when you visit our Centre and help us maintain the safety of all visiting and working at Affinity Devon.

Keep an eye on our social media accounts for more details to follow. We will update this web page as and when necessary.

Thank you for your continued support during this time. Keep smiling and keep your distance.