Keeping You Safe During Your Visit at Affinity Lancashire

It is our upmost priority to ensure a safe shopping experience for our customers whilst ensuring the safety of our staff, visitors and community. We thank all our customers for your continuous efforts and we ask you continue following government advice when visiting Affinity Lancashire.

To ensure the safety of everyone we have adapted the following measures;

  • One way entrance and exit
  • Hand sanitiser throughout the centre
  • Hourly cleaning of touch points
  • Limited numbers in stores with designated queueing systems



How does tier 3 affect my shopping experience at Affinity Lancashire?

Following the new tier 3 restrictions in the area, your shopping experience will not be impacted at the centre. In accordance with government guidelines, Affinity Lancashire are open and trading as normal.

Have the opening hours changed?

Although centre opening hours remain the same (Monday – Saturday 10-6pm and Sunday 11-5pm), some stores may be operating at slightly different times. For any store specific opening times please contact them directly >


Do I have to keep my face covering on when out on the centre?

No, it isn’t mandatory to wear any coverings outdoors, only inside stores. Government guidelines states that you must wear a face covering immediately before entering any of these settings and must keep it on until you leave unless you are exempt.


What if I have forgotten my mask? 

If you have forgotten your mask…don’t panic! On arrival, please report to our security office where a member of our team will be able to provide you with a mask we do ask for a small donation for Blue Skies; The charity for Blackpool Teaching Hospitals. (Subject to availability)

Do I have to wear my face covering in food outlets?

In accordance with Government Guidelines it is mandatory to wear a face covering in food outlets. Please ensure you are wearing your face covering when entering any of our cafes and removing when you have been seated.


For any concerns on individual store policies please contact them directly >>