Everything you need to know about the re-opening

Following the latest PM’s announcement, non essential retailers will reopen on Monday 12th April!

Centre opening hours will be as followed:

Mon – Sat: 10am – 6pm

Sun: 11am – 5pm

*Please keep in mind that some stores may open/close an hour earlier. Please check individual store opening times before you visit to avoid disappointment.

Stores

From the 12th of April, all non-essential stores can reopen. Cafes/eateries including Costa, BB’s, Caffe Espresso and Second Serving will serve take-out orders only.

Some stores may operate differently than Centre opening times, so we suggest you visit our store page here for individual opening hours.

Stores will be monitoring footfall accordingly and therefore, will limit the number of people allowed in the store at any one time.

Please be aware that there may be queuing systems put in place when you arrive.

Some stores including Nike, Clarks Outlet, Rosie Wilson and Saj Beauty do allow customers to book a visiting slot in advance. Please see individual store pages for more details.

Facilities

The soft play area will remain closed until further notice.

Facilities including the public toilets and baby changing areas will remain open.

Children’s rides and machines are available to use and have been machines shielded with Zoono Microbe Shield Surface to help reduce the spread of Coronavirus.

Safety Measures

The following safety measures have been put in place at our Centre:

Thorough cleaning regimes.

Social distancing markers.

One way system (please abide to this where possible).

Sanitising stations are available around the mall and in stores.

Store capacity limitations and queueing systems have been put in place.

Some areas of the Centre may be blocked off to discourage visitors from walking further than necessary.

Customer guidance

When visiting our Centre, we advise customers to do the following:.

Keep your distance.

Use contactless where possible.

Scan our Track & Trace QR codes around the Centre.

Wear your face covering at all times (unless you are exempt).

Sanitise your hands as you enter the Centre and relevant stores.

Use the sanitising equipment provided to you for baskets and trolleys.